WhatsApp CRM for Dealers and Distributors
Retailer orders on WhatsApp, rate enquiries on the phone, price lists to send and payments to chase. Salesvora keeps every customer's chats, calls and orders on one record and reminds your team of the next step.
From ₹499/month for up to 5 people · Call tracking free on every plan · 14-day free trial
In short
Salesvora is a WhatsApp CRM for Indian dealers and distributors that sell to retailers, sub-dealers and contractors. The sales team shares one business WhatsApp number in a team inbox, price lists and schemes go out as WhatsApp broadcasts to retailers chosen by city or product, and the Android app logs every call made by office staff and field salesmen. Each order moves through stages you name, from Enquiry to Payment Received, with a follow-up reminder at every step. Pro costs ₹499/month for up to 5 people and Max ₹999/month for up to 15, with a 14-day free trial.
Where a distributor's sales slip
Most dealers and distributors already sell on WhatsApp. The problem is that the WhatsApp is on one phone and the follow-ups are in one person's head.
The order WhatsApp is on the owner's phone
Price lists go out as forwards
Payments and reorders depend on memory
What a dealer or distributor gets
Every feature below is live in Salesvora today.
| Feature | What it does | Plans |
|---|---|---|
| Team inbox | One business WhatsApp number shared by the whole team on Meta's official Cloud API. Chats are assigned and stay on the customer's record. | Pro, Max |
| Retailer broadcasts | Approved-template campaigns with an image or video, such as a price list or scheme, to retailers chosen by city, product, source or status. Delivered, read and replied tracked per retailer. | Pro (4 a month), Max (unlimited) |
| Customer segmentation | Import your retailer list from Excel; columns such as Type, Beat or Credit days are kept as custom fields. Filter by city, product of interest, source and status. | Every plan |
| Call tracking | The Android app logs office and field calls on the work SIM against the right customer, offline included. Audio is never recorded. | Every plan, including Free |
| WhatsApp auto-reply | New leads from your website, IndiaMART, Meta and Google ads get your approved WhatsApp welcome. The AI agent answers stock, MOQ and price questions from your catalogue. | Pro (50 AI replies a month), Max (unlimited) |
| Product catalogue | Upload items from Excel with your own columns. The AI agent quotes only catalogue prices; on Max it can also send items as a WhatsApp list. | Pro (50 items), Max (500 items) |
| Pipeline stages | Name your own, for example Enquiry → Rate Shared → Order Confirmed → Dispatched → Payment Received. | Every plan |
| Payment and reorder reminders | Set a follow-up for the payment due date or the next reorder; the salesperson who owns the customer is reminded. | Every plan |
| Repeat orders | Each new order from the same retailer is a new deal on their record, so order history and values stay together. | Every plan |
Team inbox
Every retailer message answered from one number
Connect your business WhatsApp number through Meta’s official Cloud API in one popup. The whole team works from the same inbox: each chat is assigned to a salesperson, anyone can reply when they are on leave, and every photo of a shop shelf or handwritten order stays on the retailer’s record.
- Chats assigned to the salesperson who owns the retailer
- Keep the WhatsApp Business app with coexistence
- Order photos and PDFs saved on the customer
- Nothing leaves with a salesman who resigns
- MD
Maa Durga Electricals
SanjaySend 20 box 2.5mm wire, same rate
09:411 - OS
Om Sai Paints, Wardha
PoojaPayment done, check UTR
09:20 - NR
New retailer, Amravati
AI agentDo you have 4 sq mm cable? Rate?
09:02
Broadcasts
Price lists and schemes to the right retailers
Send a WhatsApp campaign to every retailer in chosen cities, everyone interested in a product line, or every customer who has ever ordered. Campaigns use templates approved by Meta, can carry an image or video, and can be scheduled for the morning.
You see who received, read and replied. A reply lands in the team inbox on that retailer’s record, and anyone who opts out is never messaged again.
- Audience by city, product, source and status
- Image or video header for price lists and schemes
- Scheduled sends
- Delivered, read and replied per retailer
Maa Durga Electricals
Campaign · New rates, Vidarbha retailers
Template
Namaste Ramesh ji, new rates for house wires apply from Monday. Price list attached. Reply ORDER to book at old rates till Saturday.09:00Sanjay
Booked at old rate. Dispatch tomorrow with the Wardha route.09:47Calls
Office and field calls logged on the customer
Your counter staff and field salesmen install the Salesvora Android app on their work phones. Every call with a retailer is logged with its duration and who made it, and after the call the app asks what was agreed and when to follow up, whether that is a payment, a dispatch or the next order.
- Calls logged automatically, even without signal
- Unknown callers become new leads
- Dual SIM: only the work SIM syncs
- Calls and talk time per salesman
- OSPayment ReceivedOutgoing
Om Sai Paints, Wardha
2m 30s · Pooja · 10:05
- SHOrder ConfirmedIncoming
Shiv Hardware
4m 10s · Sanjay · 10:22
- UCNew leadMissed
Unknown caller
Sanjay · 10:40
Pipeline
Enquiry → Rate Shared → Order → Dispatch → Payment
Rename the stages to match how you sell. Add the order value when the order is confirmed, set a follow-up for the payment due date, and the salesperson is reminded on the day. When the retailer orders again, it opens a new deal on the same customer, so you can see how often each one reorders.
- Stages, colours and order are yours
- Payment due dates as follow-ups
- Order values and won revenue in Reports
- Every reorder kept as its own deal
New retailer, Amravati
Follow-up Tue
Shiv Hardware
₹38,400
Maa Durga Electricals
Payment due Fri
Om Sai Paints
₹22,150
Price in ₹: what a distributor pays
Flat for the whole team. One person can start on Free; a team of up to five with the WhatsApp inbox and broadcasts runs on Pro.
| Free | Pro | Max | |
|---|---|---|---|
| Price | ₹0 | ₹499/month or ₹4,999/year | ₹999/month or ₹9,999/year |
| Team members | 1 | Up to 5 | Up to 15 |
| New leads | 50 a month | Unlimited | Unlimited |
| Call tracking (Android app) | Yes | Yes | Yes |
| WhatsApp team inbox | No | Yes, 1 number | Yes, 1 number |
| IndiaMART, Meta and Google lead capture | No | Yes | Yes |
| WhatsApp broadcasts (campaigns) | No | 4 a month | Unlimited |
| Approved WhatsApp templates | No | 15 | Unlimited |
| AI agent on WhatsApp | No | FAQ agent, 50 replies a month | All 6 agents, unlimited replies |
| Product catalogue | No | 50 items | 500 items |
| Free trial | Not needed | 14 days, no card | 14 days, no card |
Prices are in Indian rupees and flat for the whole team, not per user. Prices are final. No GST applicable. Teams larger than 15 can ask for an Enterprise plan. Full details on the pricing page.
WhatsApp message charges: you pay Meta
Salesvora does not charge per message. For WhatsApp, you pay Meta directly: Meta bills the per-message charges to the card on your own WhatsApp Business account, with no markup from Salesvora. Meta’s India rates as of October 2026:
- Messages a customer sends you: free.
- Your replies within 24 hours of their message: free for the first 1,000 a month on each number.
- Utility templates, such as dispatch or payment updates: about ₹0.12 each.
- Marketing templates, such as price revisions and schemes: about ₹0.86 each.
Example: a price-revision broadcast to 500 retailers costs about 500 × ₹0.86 = ₹431.55, paid to Meta. The WhatsApp message charges guide has a calculator.
What Salesvora does not do yet
Dealers and distributors often ask about these. Salesvora does not have them today:
- GST quotations and invoices. Make them in your billing software and send the PDF from the WhatsApp inbox.
- Dealer-specific price lists. The catalogue holds one price per item; send different lists as separate campaigns.
- Order, stock and dispatch management. Track orders as pipeline stages with values; there is no inventory module.
- Field-force tools. No beat planning, GPS attendance or retailer order-taking app.
Frequently Asked Questions
What is the best WhatsApp CRM for dealers and distributors in India?
For a dealer or distributor with a sales team of 1 to 15 people taking retailer and contractor orders on calls and WhatsApp, Salesvora fits: a shared WhatsApp team inbox, broadcasts to retailers by city or product, call tracking for office and field salesmen, an Enquiry to Payment pipeline and follow-up reminders. Pro is ₹499/month for up to 5 people and Max ₹999/month for up to 15, flat for the team, with a 14-day free trial.
Can I send my price list to all retailers on WhatsApp?
Yes, on Pro and Max, as a WhatsApp campaign using a template approved by Meta. The template can carry an image or video, for example a price-list image. Choose the audience by city, product of interest, source or status, schedule it, and see who received, read and replied. Pro includes 4 campaigns a month and Max is unlimited. For the per-message charge you pay Meta directly: about ₹0.86 per marketing message in India, billed to your own WhatsApp Business account.
Can I keep retailers, sub-dealers and contractors separate?
Yes. When you import your customer list from Excel, extra columns such as Type, Beat or Credit days are kept on each record as custom fields and can be shown as columns on the leads table. Leads can be filtered and broadcast to by city, product of interest, source and status.
Does Salesvora track orders, dispatch and payments?
Through the pipeline, not a separate order module. Name your stages, for example Enquiry, Rate Shared, Order Confirmed, Dispatched and Payment Received, add the order value, and set a follow-up for the payment due date so the salesperson is reminded. Each new order from the same retailer is a new deal on their record.
Does it work for field salesmen?
For their calls, yes. The Salesvora Android app logs every call on the work SIM against the right customer, works without signal and syncs later. Salesvora does not do beat planning, GPS attendance or retailer order-taking; it is a CRM for enquiries, calls, WhatsApp and follow-ups.
Can the WhatsApp number be shared by the whole team?
Yes. Salesvora connects one business WhatsApp number through Meta's official Cloud API and puts it in a shared inbox, so every salesperson replies from the same number and each chat stays on the customer's record. You can keep using the WhatsApp Business app on your phone through Meta's coexistence mode.
How much does Salesvora cost for a distributor?
Free for one user with call tracking. Pro is ₹499/month (₹4,999/year) for up to 5 people and Max ₹999/month (₹9,999/year) for up to 15. Prices are final; no GST applicable. Pro and Max have a 14-day free trial with no card required.
Put your order WhatsApp in front of the whole team
Try Pro free for 14 days. Connect your WhatsApp number and send your next price list as a tracked broadcast. No card required.