WhatsApp CRM for Manufacturers in India
IndiaMART enquiries, dealer calls and WhatsApp chats in one place. Every enquiry gets a WhatsApp reply in minutes, a salesperson who owns it, and a follow-up until the PO and the payment come in.
From ₹499/month for up to 5 people · Call tracking free on every plan · 14-day free trial
In short
Salesvora is a WhatsApp CRM for Indian manufacturers that sell to dealers, distributors and other businesses. It pulls IndiaMART enquiries in every five minutes, sends new leads your approved WhatsApp welcome automatically, logs every sales call through an Android app, and tracks each enquiry through Enquiry, Quote, Negotiation, PO and Payment. The sales team shares one WhatsApp number in a team inbox, and price revisions and schemes go to dealers as WhatsApp broadcasts. Pro costs ₹499/month for up to 5 people and Max ₹999/month for up to 15, with a 14-day free trial. WhatsApp message charges are billed by Meta separately, with no markup.
What a manufacturer's sales team gets
Every feature below is live in Salesvora today. The plan column says where it is included.
| Feature | What it does | Plans |
|---|---|---|
| IndiaMART lead capture | Paste your IndiaMART CRM key once. Enquiries arrive every five minutes with the buyer's name, mobile, city and product, assigned to a salesperson. Duplicates are skipped. | Pro, Max |
| TradeIndia leads | No direct integration yet. Import TradeIndia enquiries from Excel or CSV; buyers who phone you are captured by call tracking. | Every plan |
| WhatsApp auto-reply | New IndiaMART, website, Meta-ad and Google-ad leads get your approved WhatsApp welcome within minutes. The AI agent answers routine questions from your FAQs and catalogue. | Pro (50 AI replies a month), Max (unlimited) |
| Call tracking | The Android app logs every call on the work SIM against the right lead, then asks for the outcome, stage and next follow-up. Audio is never recorded. | Every plan, including Free |
| Dealer and distributor segmentation | Filter leads and broadcast audiences by city, product of interest, source and pipeline status. Imported columns such as Dealer or Distributor and Territory are kept on each record. | Every plan |
| Pipeline stages | Name your own stages, for example Enquiry → Quote Sent → Negotiation → PO Received → Payment Received, and choose which one counts as won. | Every plan |
| Team inbox | One business WhatsApp number shared by the sales team on Meta's official Cloud API. Every chat, drawing and PDF stays on the customer's record. | Pro, Max |
| Dealer broadcasts | Approved-template campaigns to a filtered dealer list, with an image or video, scheduling, and delivery, read and reply tracking. Opted-out numbers are skipped. | Pro (4 a month), Max (unlimited) |
| Follow-up reminders | Every lead has a next follow-up. The owner is reminded in the app and by email, and on WhatsApp or Telegram on Pro and Max. | Every plan |
| Repeat orders | A new PO from an existing customer opens a new deal on the same record, so earlier orders and their values stay. | Every plan |
IndiaMART and auto-reply
Every IndiaMART buyer hears from you within minutes
An IndiaMART buyer sends the same requirement to several manufacturers. Salesvora checks IndiaMART every five minutes, creates the lead with the product they asked about, assigns it to a salesperson in rotation, and sends your approved WhatsApp welcome straight away.
Website enquiries, Meta and Google lead ads arrive the same way. Every lead keeps its source, so Reports show which channel brought the orders, not just the enquiries.
- IndiaMART sync every five minutes, no duplicates
- Automatic WhatsApp welcome per lead source
- Round-robin assignment across the sales team
- Repeat enquiries added to the existing customer
Shree Ganesh Hardware, Rajkot
10:42MS brackets · "Rate for 2,000 pcs with GST"
IndiaMARTAssigned to KiranVishal Electricals, Nagpur
10:15Dealer enquiry · panel enclosures
Website FormAssigned to RahulAnand Agencies, Patna
09:58Distributor · Bihar territory
Meta Lead AdsAssigned to Kiran
Call tracking
Office and field sales calls on the right customer
Your inside sales team and field sales engineers install the Salesvora Android app on their work phones. Every call with a buyer or dealer is logged with its duration and who made it, including calls from a factory floor with no signal, which sync later. After each call the app asks for the outcome, the stage and the next follow-up.
- Incoming, outgoing and missed calls logged automatically
- Unknown callers become leads
- Dual SIM: only the work SIM syncs
- Calls, connected calls and talk time per salesperson
- SGQuote SentOutgoing
Shree Ganesh Hardware
6m 12s · Kiran · 10:51
- SGNegotiationIncoming
Shree Ganesh Hardware
3m 40s · Kiran · Thu 16:05
- SGPO ReceivedOutgoing
Shree Ganesh Hardware
1m 55s · Kiran · Mon 11:20
Pipeline
Enquiry → Quote → Negotiation → PO → Payment
Rename the stages to the way your factory sells. A common setup is Enquiry, Quote Sent, Negotiation, PO Received and Payment Received, with Lost for orders that went elsewhere. You decide which stage counts as won.
Add the order value when you know it and Reports show won revenue next to won counts. Overdue follow-ups stay on top of each salesperson’s list until they are done.
- Stages, colours and order are yours
- Drag a lead across the board, or change the stage after a call
- Optional deal values with won revenue in Reports
- Each repeat PO tracked as its own deal
Shree Ganesh Hardware
Follow-up Thu
Kaveri Pumps
Revised quote
Anand Agencies
Territory terms
Vishal Electricals
₹1.8 lakh
Om Traders
₹2.4 lakh
Team inbox
One WhatsApp number for the whole sales team
Buyers send drawings, photos and specifications on WhatsApp. Salesvora connects your business number through Meta’s official Cloud API in one popup and puts it in a shared inbox. Each chat is assigned to a salesperson, anyone can pick it up when they are out, and every file stays on the customer’s record when someone leaves.
- Official WhatsApp Cloud API, no unofficial automation
- Keep the WhatsApp Business app on your phone with coexistence
- Chats assigned to a salesperson
- Drawings, PDFs and photos saved on the lead
- SG
Shree Ganesh Hardware
KiranPlease send revised rate for 2,000 pcs
11:022 - VE
Vishal Electricals
RahulPO attached. Dispatch by 20th?
10:47 - KP
Kaveri Pumps
AI agentWhat is the MOQ for the 2 HP model?
10:30
Dealer broadcasts
Price revisions and schemes to the right dealers
Send a WhatsApp campaign to dealers in chosen cities, interested in a chosen product, or with a chosen status, such as every customer who has ever placed an order. Campaigns use templates approved by Meta, can carry an image or video, and can be scheduled.
Salesvora shows which dealers received, read and replied, and a reply lands in the team inbox on that dealer’s record. Numbers that opted out are never messaged again.
- Audience by city, product, source, status and last activity
- Image or video header, scheduled sends
- Delivered, read and replied per dealer
- Opt-outs and junk leads excluded automatically
Vishal Electricals
Campaign · Price revision, Maharashtra dealers
Template
Dear Vishal ji, our revised dealer price list for panel enclosures applies from 1 December. Reply YES for the PDF.10:00Rahul
Sharing the PDF now. 40 pcs can dispatch Thursday, sending the quote in 10 minutes.10:31Price in ₹: what a manufacturer pays
Flat for the whole team. A small factory where the owner sells can start on Free; a sales team of up to five with IndiaMART and WhatsApp runs on Pro.
| Free | Pro | Max | |
|---|---|---|---|
| Price | ₹0 | ₹499/month or ₹4,999/year | ₹999/month or ₹9,999/year |
| Team members | 1 | Up to 5 | Up to 15 |
| New leads | 50 a month | Unlimited | Unlimited |
| Call tracking (Android app) | Yes | Yes | Yes |
| WhatsApp team inbox | No | Yes, 1 number | Yes, 1 number |
| IndiaMART, Meta and Google lead capture | No | Yes | Yes |
| WhatsApp broadcasts (campaigns) | No | 4 a month | Unlimited |
| Approved WhatsApp templates | No | 15 | Unlimited |
| AI agent on WhatsApp | No | FAQ agent, 50 replies a month | All 6 agents, unlimited replies |
| Product catalogue | No | 50 items | 500 items |
| Free trial | Not needed | 14 days, no card | 14 days, no card |
Prices are in Indian rupees and flat for the whole team, not per user. Prices are final. No GST applicable. Teams larger than 15 can ask for an Enterprise plan. Full details on the pricing page.
WhatsApp message charges: you pay Meta
Salesvora does not charge per message. For WhatsApp, you pay Meta directly: Meta bills the per-message charges to the card on your own WhatsApp Business account, with no markup from Salesvora. Meta’s India rates as of October 2026:
- Messages a customer sends you: free.
- Your replies within 24 hours of their message: free for the first 1,000 a month on each number.
- Utility templates, such as dispatch or payment updates: about ₹0.12 each.
- Marketing templates, such as price revisions and schemes: about ₹0.86 each.
Example: a price-revision broadcast to 500 dealers costs about 500 × ₹0.86 = ₹431.55, paid to Meta. The WhatsApp message charges guide has a calculator.
What Salesvora does not do yet
So you can decide with the full picture, these are the gaps a manufacturer is most likely to ask about:
- GST quotations and invoices. Make them in your billing or accounting software and send the PDF from the WhatsApp inbox.
- TradeIndia. No direct integration; import enquiries from Excel or CSV.
- Order and dispatch tracking. Use pipeline stages and deal values; there is no separate order module.
- Dealer-specific price lists. The product catalogue holds one price per item, which the AI agent quotes from.
- iPhone call capture. Automatic call logging needs Android; iPhone users can log calls by hand.
Frequently Asked Questions
What is the best WhatsApp CRM for manufacturers in India?
For a manufacturer whose sales team of 1 to 15 people sells to dealers, distributors and businesses on calls and WhatsApp, Salesvora fits: IndiaMART enquiries every five minutes, an automatic WhatsApp reply to new leads, call tracking from an Android app, a shared WhatsApp team inbox, dealer broadcasts and a pipeline from Enquiry to Payment. Pro is ₹499/month for up to 5 people and Max ₹999/month for up to 15, flat for the team, with a 14-day free trial.
Does Salesvora integrate with IndiaMART and TradeIndia?
IndiaMART, yes, on Pro and Max: paste your IndiaMART CRM key and enquiries arrive every five minutes with duplicates skipped. TradeIndia has no direct integration yet. You can import TradeIndia enquiries from an Excel or CSV export, and TradeIndia buyers who phone your team are captured automatically by call tracking.
Can Salesvora reply to new enquiries on WhatsApp automatically?
Yes, once your WhatsApp Business number is connected. New leads from IndiaMART, your website form, Meta lead ads and Google lead forms can each get an approved WhatsApp welcome template within minutes. The FAQ AI agent answers routine questions from your FAQs and catalogue, 50 replies a month on Pro and unlimited on Max, and hands anything it cannot answer to a person.
Can I separate dealers from distributors and direct buyers?
Yes. Leads can be filtered by city, product of interest, source and pipeline status, and a WhatsApp broadcast can be sent to any such group, also narrowed by date added or days since last activity. When you import your dealer list from Excel, extra columns such as Dealer or Distributor, Territory or Credit days are kept on each record as custom fields and can be shown as columns on the leads table.
Can I set up stages like Enquiry, Quote, Negotiation, PO and Payment?
Yes. Pipeline stages are yours to name and order, so a manufacturer can run Enquiry, Quote Sent, Negotiation, PO Received and Payment Received, and choose which stage counts as won. Each new purchase order from an existing customer opens a new deal on the same record, so earlier orders are never overwritten.
Does Salesvora make GST quotations or invoices?
Not yet. Salesvora tracks the sale: calls, WhatsApp chats, stages, follow-ups and deal values. Make the quotation in your billing or accounting software and send the PDF from the Salesvora WhatsApp inbox, where it stays in the customer's chat history.
How much does a WhatsApp CRM for a manufacturer cost with Salesvora?
Free for one user with call tracking. Pro is ₹499/month (₹4,999/year) for up to 5 people and Max ₹999/month (₹9,999/year) for up to 15. Prices are final; no GST applicable. For WhatsApp per-message charges you pay Meta directly, with no markup: a marketing template costs about ₹0.86 in India, and messages customers send you are free.
Is there a free trial?
Yes. Pro and Max have a 14-day free trial with no card required. If you do not subscribe, the account moves to the Free plan and your data is kept.
Related
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