An AI Agent That Answers WhatsApp Leads When Your Team Can't
Enquiries arrive at 11 pm, during lunch and while your team is on calls. Salesvora's AI agent answers from your own FAQs and price list, qualifies the lead, books a slot, and hands serious buyers to a person.
FAQ agent on Pro · All six agents on Max · 14-day free trial
In short
The Salesvora AI agent replies to leads on your business WhatsApp number. It answers questions from FAQs you write, quotes exact prices from your product catalogue, asks qualifying questions, books appointments in your working hours and follows up with leads who go quiet. When a lead is ready to buy or asks for a person, it stops and hands the chat to the assigned salesperson. The FAQ agent is on Pro (50 replies a month); all six agents, with unlimited replies, are on Max.
Why speed matters more than a perfect reply
The first business to answer usually gets the conversation. Most small teams cannot answer every enquiry in minutes, all day.
Enquiries come after hours
Your team answers the same questions all day
Quiet leads are never chased
Answers and quotes
Answers from your FAQs, prices from your catalogue
You teach the agent with plain questions and answers: fees, timings, location, delivery, what you do and do not offer. It replies in a warm, short tone you choose, in the language the lead writes in.
When a lead asks what something costs, the agent quotes the exact price from your catalogue and sends a tappable WhatsApp menu of options. The option they tap is saved on their lead record.
- Never invents, rounds or discounts a price
- Two or three items as reply buttons, up to ten as a list menu
- Escalates questions it is not allowed to answer
- Replies in English, Hindi or Hinglish
Balaji Hardware
Handled by AI agent
AI agent
The 5 HP single-phase motor is ₹14,500 + GST. We also have a 3 HP at ₹9,800. Which one suits your use?22:41AI agent
For bulk orders our team shares a special rate. Shall I book a call with Amit tomorrow at 11 AM?22:43Qualify and book
Qualifies every new lead and books the next step
When a new lead arrives from WhatsApp, your website form, a Meta ad or IndiaMART, the agent introduces your business and asks the questions you choose: which product, how many, which city, when they need it. It moves the lead through your stages as it learns, scores how ready they are to buy, and offers appointment slots in your working hours. Booked appointments are added as follow-ups with reminders.
- Your own qualifying questions
- Lead stage and buyer-intent score updated automatically
- Appointments booked only inside working hours
- Gentle follow-ups after 24 hours, 3 days and 7 days, respecting quiet hours
Anjali Singh
Website form lead · AI agent
AI agent
Hi Anjali, thanks for your enquiry at Excel Academy! Which class are you looking at, and for which exam?19:05AI agent
Yes, the JEE weekend batch runs Sat-Sun, 9 AM to 1 PM. Would you like a free demo class this Saturday?19:07AI agent
Booked for Sat, 2 Nov at 9 AM. Our counsellor Neha will call you to confirm.19:08Human handover
Knows when to stop and call a person in
The agent is built to hand off, not to hold on. It pauses and notifies the assigned salesperson when a lead types a handover keyword you set (“call me”, “price”, “visit”), when their intent score crosses your threshold, when an appointment is booked, or when a question is outside what it may answer. Anyone can take over a chat from the inbox in one tap.
- Handover keywords and a minimum intent score you control
- The AI stops replying the moment someone takes over
- Resume hands the chat back to the AI
- Every AI reply is saved on the lead for review
- BH
Balaji Hardware
Paused for handoverBooked a call with Amit for 11 AM
22:43 - AS
Anjali Singh
AI agentBooked for Sat, 2 Nov at 9 AM
19:08 - RK
Ravi Kumar
AI agentDo you deliver to Indore?
18:521 - SP
Sunita Patel
NehaPlease call me, I want to visit
18:30
What is on Pro and what is on Max
| Pro · ₹499/month | Max · ₹999/month | |
|---|---|---|
| AI agents | FAQ agent | All six agents |
| AI replies | 50 a month | Unlimited |
| Product catalogue | 50 items | 500 items |
| Automations playbook | Not included | Auto-greet, qualify, follow up, hand over |
| Knowledge base | FAQs | FAQs and knowledge base |
| Team members | Up to 5 | Up to 15 |
Set up the agent in about 15 minutes
- 1
Connect your WhatsApp number
The agent talks over your business number through the official Cloud API. See WhatsApp CRM. - 2
Let the setup assistant draft everything
Enter your website, paste a description, or upload a brochure or price list. Salesvora drafts the agent's persona, services, FAQs and messages. Nothing is saved until you accept it. - 3
Add your catalogue
Add products, courses or packages with prices, or import an Excel or CSV file. The agent can quote them straight away. - 4
Set handover rules and switch it on
Choose handover keywords, the intent threshold, working hours and quiet hours, then turn the agent on.
What the AI agent will not do
It will not quote a price that is not in your catalogue, promise a discount, or answer outside what your FAQs cover. It will not message people who have opted out, and it does not start conversations on its own: under WhatsApp rules, the first message to a lead is always an approved template you chose.
It is also not a replacement for your salespeople. Its job is to answer fast, collect the details and get serious buyers on a call with a person, which is where most Indian sales actually close.
Frequently Asked Questions
What does the Salesvora AI agent do?
It replies to leads on your business WhatsApp number. It answers common questions from the FAQs you write, quotes exact prices from your product catalogue, asks qualifying questions, books appointments in your working hours, follows up with leads who go quiet, and hands the conversation to a salesperson when the lead is ready to buy or asks for a person.
Will the AI make up prices or promises?
It is instructed not to. Prices come word for word from your catalogue; an item without a price is described as price on request. If a question is not covered by your FAQs or catalogue, the agent says a team member will help and hands the chat over instead of guessing.
Which plan includes the AI agent?
Pro (₹499/month) includes the FAQ agent with 50 AI replies a month and a 50-item catalogue. Max (₹999/month) unlocks all six agents with unlimited replies, automations, the knowledge base and a 500-item catalogue. Both have a 14-day free trial.
Does the AI agent need WhatsApp connected?
Yes. The agent talks to leads over your connected business WhatsApp number, which uses the official WhatsApp Cloud API. Automations can also run through the Telegram lead bot.
Can my team take over a conversation from the AI?
Yes. In the Conversations inbox, choose Take over on any chat. The AI stops replying immediately and the chat is assigned to you. The lead sees one continuous WhatsApp conversation. Choose Resume to hand it back.
When does the AI hand a lead to a person?
When the lead uses one of your handover keywords such as "call me" or "price", when their buyer-intent score crosses the threshold you set, when an appointment is booked, or when a question goes beyond what the agent is allowed to answer. The assigned salesperson is notified.
Does the AI reply in Hindi?
The agent replies in the language the lead writes in, including Hindi and Hinglish, and uses the tone you set in your agent settings.
How long does it take to set up?
About 15 minutes. The AI setup assistant reads your website, a pasted description or your brochures and drafts the agent's persona, services, FAQs and messages. You review, edit and apply the draft.
Answer every lead in minutes, even at midnight
Try Max free for 14 days with all six AI agents. No card required.