Call Tracking CRM That Logs Every Sales Call for You
Your team already sells on the phone. The Salesvora Android app saves every call against the right lead, asks for notes and the next follow-up as the call ends, and shows you who called whom today.
Included on every plan, including Free · No call recording, ever
In short
Salesvora call tracking is an Android app that logs every incoming, outgoing and missed call your salespeople handle on their work SIM, matches each call to the lead with that number, and creates a new lead when an unknown number calls. As each call ends it asks for the outcome, a note and the next follow-up. It never records audio, needs no virtual number, and is included on every Salesvora plan, including Free.
Why calls are where most leads get lost
In most Indian sales teams the phone is the CRM. That works until you need to know what actually happened.
Nothing gets written down
Missed calls are never returned
You cannot check the day's work
Automatic capture
Every call saved against the right lead, without typing
Once the app is installed and signed in, it watches the call log on the work SIM. Each incoming, outgoing and missed call is saved with its number, time, direction and duration, and attached to the lead with that number, so the call shows up on the lead’s timeline in the web CRM.
Numbers are matched on their last ten digits, so +91 98260 12345, 098260 12345 and 9826012345 all reach the same lead.
- Incoming, outgoing and missed calls, with duration
- Who on the team handled each call
- Unknown callers become new leads, tagged Call
- Dual SIM: only the work SIM syncs
- Offline calls sync when the phone reconnects
- SPQuote sentIncoming
Shree Packaging
4m 12s · Amit · 11:42
- RJOutgoing
Rakesh Jain
1m 48s · Neha · 11:15
- +9New leadMissed
+91 98260 4XXXX
Amit · 10:58
- KTFollow-upOutgoing
Kavita Traders
6m 03s · Rohit · 10:20
After every call
Notes and the next follow-up, asked while the call is fresh
The moment a business call ends, the app opens a short sheet: what happened on the call, which stage the lead is now in, a quick note, and when to follow up next. It takes ten seconds, and it is the difference between a call log and a sales record. The salesperson is then reminded when that follow-up is due.
- Shows the last remark and upcoming follow-up before you update
- Call outcome and pipeline stage in two taps
- Quick follow-up picks: tomorrow 10 AM, tomorrow 4 PM, or any time
- Personal / Discard for the odd personal call on the work SIM
Call ended · 3m 41s
Shree Packaging
Existing Client - Quotation Sent
Last remark: “Wants 2,000 cartons, 3-ply, delivery to Pune”
Call Outcome / Disposition
Schedule Next Follow-Up
Set for Thu, 31 Oct at 11:00 AM
Quick Note / Remarks
Agreed on rate. Sending revised quote with freight by 5 pm.
For the owner
See who called whom today, and who never called back
The owner’s dashboard shows today’s calls across the team: how many were made, how many connected, how many were missed, and the talk time for each salesperson. Open any lead to see every call on it, who made it and what was noted, without asking anyone for an update.
- Calls, connected, missed and talk time per teammate
- Every call on the lead's timeline with the note
- Leads that have never been called are flagged
- Call history stays with the company when a salesperson leaves
Calls
53
Connected
39
Missed
9
| Teammate | Calls | Connected | Missed | Talk time |
|---|---|---|---|---|
| Amit | 23 | 17 | 3 | 1h 12m |
| Neha | 19 | 15 | 2 | 58m |
| Rohit | 11 | 7 | 4 | 34m |
What happens to a missed call
A missed call is the warmest lead you will get all day. Salesvora makes sure it is answered.
It is logged and assigned
It gets a WhatsApp reply
It shows up until someone calls back
App-based call tracking vs a virtual number
Most call tracking in India is sold as cloud telephony: a new virtual number, IVR and per-minute billing. Salesvora takes a different approach.
| Virtual number / IVR | Salesvora Android app | |
|---|---|---|
| Phone number | A new virtual number you have to publish | The SIM numbers your customers already have |
| Cost | Rental plus per-minute call charges | Included in every plan, no call charges |
| Outgoing calls | Must be placed through the provider's app or click-to-call | Normal calls from the phone's own dialer |
| Call audio | Usually recorded | Never recorded; only call details are saved |
| CRM | Separate system or a paid integration | Calls land on the lead, with notes and follow-ups |
| Phones | Any phone | Android (iPhone users can log calls manually) |
Set up call tracking in about five minutes
- 1
Download the app on each salesperson's phone
Open salesvora.com/download on the phone and install the APK. It is distributed directly by Salesvora, so Android asks you to allow installs from your browser once. - 2
Sign in and allow call log access
Sign in with the salesperson's normal Salesvora account and grant the phone and call log permissions. Without them the app can show leads but cannot capture calls. - 3
Pick the work SIM
On dual-SIM phones, choose the SIM used for business so only those calls sync. On some phone brands, also turn off battery optimisation for Salesvora so it keeps running in the background. - 4
Make a call
Call any lead. When you hang up, the post-call sheet opens, and the call appears on the lead in the web CRM straight away.
Privacy: what Salesvora saves, and what it does not
Salesvora saves the phone number, the time, the direction and the duration of each call on the work SIM. It does not record, store or listen to call audio, and it does not read SMS. Before asking for call log permission, the app tells the salesperson exactly what is captured and that their employer can see it, and capture can be stopped at any time from the app’s home screen.
All call records belong to the company’s Salesvora account, not to the phone. When a salesperson leaves, their leads, calls and notes stay in the CRM and can be reassigned in a few clicks. Read more on the data security page.
Frequently Asked Questions
How does Salesvora track sales calls?
Each salesperson installs the Salesvora Android app once and signs in. From then on, every call made or received on the work SIM is logged with the number, time, direction and duration, matched to the lead with that number, and synced to the CRM. As the call ends, the app opens a short sheet to record the outcome, a note and the next follow-up.
Does Salesvora record call audio?
No. Salesvora never records or listens to calls. It saves only the call details: the number, the time, whether the call was incoming, outgoing or missed, and how long it lasted.
Is call tracking included in the free plan?
Yes. Call tracking is included on every plan, including Free. The Free plan covers one user and 50 new leads a month; once that limit is reached, calls are still logged but calls from unknown numbers stop creating new leads until the next month or an upgrade. Pro and Max have no lead limit.
What happens when an unknown number calls?
If the number is not in your CRM, Salesvora creates a new lead for it automatically, tagged with the source Call, and assigns it according to your routing rules. The salesperson can add the caller's name in the post-call sheet.
Does it work with dual-SIM phones?
Yes. During setup you choose which SIM is used for work, so only business calls sync. If a personal call comes in on the work SIM, the salesperson can tap Personal / Discard on the post-call sheet.
What if the phone has no internet during a call?
Calls are stored on the phone and synced automatically once it is back online, so calls made in a basement, a factory floor or on the road are not lost.
Does Salesvora call tracking work on iPhone?
Automatic call capture is Android-only, because iOS does not allow apps to read the call log. Team members on iPhone can still log a call on the lead from the web app.
Do I need a new phone number or a virtual number?
No. Salesvora works with the SIM numbers your team already uses, so customers keep calling the numbers they know and there are no per-minute telephony charges.
Can Salesvora send a WhatsApp message when we miss a call?
Yes, on Pro and Max with your WhatsApp number connected. You pick an approved template once, and every missed business call gets that WhatsApp message automatically, so the customer hears back even when nobody could pick up.
Works with the rest of Salesvora
Know about every sales call your team makes
Call tracking is free on every plan. Install the app, make a call, and see it on the lead.