Short answer: Zoho CRM is a mature, deeply configurable CRM from an Indian company, and the right choice for larger sales teams with an admin. Salesvora is narrower on purpose: it is built for teams of 1 to 15 that sell on calls and WhatsApp, logs calls from their own phones automatically, includes a WhatsApp inbox and IndiaMART sync, and costs a flat ₹499 or ₹999 a month for the whole team.
Quick comparison
| Salesvora | Zoho CRM | |
|---|---|---|
| Built for | Teams of 1-15 that sell on calls and WhatsApp | Sales teams of almost any size, with an admin |
| Free plan | 1 user, 50 leads/month (150 lifetime), call tracking | Up to 3 users, basic modules |
| Paid pricing | Flat: ₹499/month for up to 5, ₹999/month for up to 15 | Per user: Standard ~₹800, Professional ~₹1,400 (annual, Oct 2026) |
| Call tracking from own phones | Android app, every plan | Through telephony integrations |
| Built-in shared inbox and campaigns (Pro, Max) | Through integrations and extensions | |
| IndiaMART | Built in (Pro, Max) | Through extensions or middleware |
| Customisation | Stages, fields, forms | Very deep: modules, layouts, workflows, blueprints |
| Setup | Minutes, self-serve | Longer; partners often help |
Zoho prices exclude GST and change from time to time; check Zoho's India pricing page for current figures.
Where Zoho CRM is genuinely better
1. Depth. Lead scoring, territories, forecasting, custom modules, blueprints and advanced workflows. A trained admin can build almost anything.
2. Complex B2B sales. Long cycles, many stakeholders and structured deal stages are what Zoho CRM is designed for.
3. Ecosystem. Zoho Books, Desk, Campaigns, Inventory and dozens more talk to Zoho CRM. If you already run Zoho One, staying in Zoho is sensible.
4. Scale. It works for teams of hundreds.
Where Salesvora is the better fit
1. Calls from your team's own phones. Most small Indian teams sell on calls made from personal or company Android phones. Salesvora's call tracking app logs every one against the right lead and asks for a note and the next follow-up as the call ends. No telephony provider, no virtual number, no per-minute charges.
2. WhatsApp built in. Connect your business number through Meta's official Cloud API and the whole team replies from a shared inbox, with every chat saved on the lead and template campaigns included.
3. Indian lead sources out of the box. IndiaMART buy-leads sync every five minutes, and Facebook and Instagram lead ads arrive within moments, without extensions or middleware.
4. Pricing that does not grow per seat. A 5-person team on Zoho Standard pays about ₹48,000 a year before GST. The same team pays ₹4,999 a year on Salesvora Pro, or ₹9,999 on Max with the AI agents, for up to 15 people.
5. Less to configure. Zoho's flexibility comes with setup work. Salesvora starts with stages for your business type and needs no admin.
Example: a 5-counsellor coaching institute
Scenario: a NEET coaching institute in Indore with 5 counsellors, 120 enquiries a month and an average fee of ₹65,000.
Zoho CRM: Standard at about ₹800 × 5 users = ₹4,000 a month on annual billing, about ₹48,000 a year before GST, plus time to configure modules and connect WhatsApp and telephony.
Salesvora: Pro at ₹4,999 a year covers all five counsellors, with Meta ad leads, the WhatsApp inbox and unlimited enquiries. Max at ₹9,999 a year adds the AI agent that answers parents' fee and batch questions at night and books demo classes. Counsellors' calls are logged by the app from day one.
Example: a 30-person B2B sales team
A company selling to large enterprises with 30 reps, six-month cycles and forecasting needs should use Zoho CRM. Salesvora is not built for that, and caps at 15 users before Enterprise.
What about Zoho Bigin?
Bigin is Zoho's simpler, pipeline-first CRM, with a free plan and paid plans from about ₹400 per user per month (Express) and ₹720 (Premier) on annual billing. It is a good choice if you want a clean pipeline and live in the Zoho ecosystem.
The differences that matter for teams that sell on calls and WhatsApp:
- Pricing model: Bigin is per user; Salesvora is flat for up to 5 or up to 15 people.
- Calls: Salesvora captures calls from your team's own Android phones automatically.
- WhatsApp and IndiaMART: built into Salesvora Pro and Max.
- AI agent: Salesvora Max includes an AI agent that answers WhatsApp leads from your FAQs and catalogue.
When to pick Zoho CRM
- You have a large sales team or expect to soon.
- You already use several Zoho products.
- You have a sales operations admin or a Zoho partner.
- You sell B2B with long, complex cycles and need forecasting.
When to pick Salesvora
- You have 1 to 15 people talking to customers.
- Your customers call and WhatsApp more than they email.
- IndiaMART, Meta ads and walk-ins are your main lead sources.
- You want flat INR pricing and no admin.
Migrating from Zoho to Salesvora
- Export leads, contacts and deals from Zoho as CSV.
- Sign up for Salesvora and import the files.
- Rename your pipeline stages.
- Install the Android app and connect WhatsApp.
Most small teams finish in under an hour.
Get started
Try Salesvora free: Free for one user, ₹499/month on Pro, ₹999/month on Max, with a 14-day trial and no card required.